Maitiro ekuisa chichemo kuUber kana kushuma mutyairi 6i4b1r

Zvifambiso zvekufambisa zvinopa yakachengeteka, yakagadzika uye inoshanda imwe nzira yekushandisa zvifambiso zvevoruzhinji uye yakavanzika zvifambiso. Nekudaro, matambudziko anogona kuitika parwendo - senge nzira isiriyo, kushungurudzwa nemutyairi kana kunyange kubhadhariswa zvisina kufanira - uye une nzira dzinoverengeka uye nzira dzekunyunyuta. ber kuitira kuti zvinhu zvose zvigadziriswe nenzira yakanakisisa inobvira. Pamusoro pekushandisa pachayo, zvinokwanisika kubata kambani kuburikidza newebhusaiti, runhare uye kunyange mu-munhu kero dzakapararira munzvimbo dzakasiyana dzeBrazil. Ona ruzivo rwese izvozvi. 6j236y

Ndirini pandinofanira kuisa chichemo kuUber? 2ar

Uber ine mitemo yayo yekushandisa, ine kodzero nezvisungo kune vese vatyairi nevatyairi, ichivavarira kupa sevhisi yakanaka. Nekudaro, nekuda kwehuwandu hwevashandisi uye vanopa masevhisi pachikuva, hazvigoneke kuti matambudziko achaitika mune mamwe marudzi. Uine izvi mupfungwa, iwe unogona kusangana pane akati wandei, senge:

• Mhosva dzisina kutenderwa;
• Wrong route;
• Kushungurudzwa nevatyairi;
• Kudzima yako;
• Matambudziko ekukumbira nzendo.

Muchikamu chakafanana chenhamba yevashandisi nevatyairi, kunewo timu yekutsigira kungogadzirisa matambudziko angangoitika, ayo anozogadziriswa kuburikidza nekubhadharisa, chirango chevatyairi uye nezvimwe, zvichienderana nemamiriro ezvinhu.

Via app i2f2t

Pamusoro pekushandiswa kukumbira nzendo nyowani, unogona zvakare kushandisa application kubata iyo ber uye ita chichemo. Ona nhanho nhanho izvozvi.

Nhanho 1: Vhura iyo Uber app pane yako smartphone. Wobva wadzvanya pachikamu chacho Conta. Zvino sarudza sarudzo Rubatsiro.

Nhanho 2: Unozofanirwa kusarudza rwendo rwawakanga uine nyaya uye unoda kunyunyuta.

Nhanho 3: Sarudza sarudzo inonyatsoenderana nezvido zvako kusvika maitiro apera. Mushure mekutumira zvese zvese, ingomirira kuti timu yekutsigira yepuratifomu ikubate iwe kuburikidza neemail yakanyoreswa muakaundi yako.

Via webhusaiti b6he

Imwe nzira yekunyunyuta ber nezvemujaho unoitwa kuburikidza nekambani webhusaiti yepamutemo. Maitiro acho akafanana chaizvo nezvatakaita muapp, asi unogona kuzviita kuburikidza nekombuta kana smartphone browser.

Nhanho 1: access the pamutemo webhusaiti ye ber uye pinda muakaunti yako, sezvawakaita muapp.

Nhanho 2: pachiratidziro chekumba, ikozvino ingobaya Rubatsiro mukona yepamusoro yekurudyi yechidzitiro.

Nhanho 3: Zvadaro, unogona kusarudza rwendo rwaita dambudziko kuti utange chichemo ber. Kana uchida, unogona kuvhura protocol pane yakatarwa musoro, asi iwe uchazofanira kusarudza "yemavambo" rwendo.

Zvakafanana zvinoenda kune application: ita shuwa kuti unotumira zvese zvakakumbirwa zvinogoneka kuitira kuti kambani ikubatsire nenzira yakanaka.

Pamusoro pekugamuchira mameseji kubva kuboka rebasa revatengi kuburikidza neemail, unogona kutarisa zvese zvinotumirwa neUber mune iyo tab Mameseji ekutsigira, iyo iri mu peji rimwe chete rakavhura chikumbiro nezverwendo.

Kuburikidza nefoni 3yw52

A ber inoisa pakati pese zvikumbiro zvevatengi kuburikidza neapp kana webhusaiti yepamutemo, asi kana iwe uri mutyairi uye uine dambudziko rekukurumidzira, rakadai sechisimba chemuviri, kutyisidzira, kukuvadzwa kwemotokari kana kupamba, unogona kushandisa nharembozha. Nhamba yacho 0800-006-8068.

Isu tinokurudzira kuti utibate uchishandisa iyo nhamba yefoni yakanyoreswa ku yako yemutyairi kuitira kuti chitupa chiitwe otomatiki. Inzira iri nyore pane kumirira nguva yakareba kuti ugamuchire mhinduro kubva kurutsigiro. ber.

Kubata kuburikidza neapp kana webhusaiti kunoshanda, asi hapana chakafanana nekutaura nemunhu chaiye pane kuvhura protocol kuti ipindurwe munguva, handiti?

Via peji 5m3a5j

Iyo yemujaho app inopawo yakananga sevhisi chiteshi kune vese vatengi nevatyairi papuratifomu yayo. Kana uchida kushandisa chiteshi ichi, ingowana iyo Uber Help webhusaiti uye sarudza sarudzo inonyatsoenderana nezvido zvako.

Mune ino kesi, isu tinokuyeuchidza zvakare kuti iwe unofanirwa kutumira zvakadzama sezvinobvira nezve dambudziko rako uye, kana iwe uine imwe, ive shuwa yekutumira mafoto (kusanganisira screenshots echikumbiro) kuitira kuti timu yekutsigira ive neruzivo rwakawanda sezvinobvira. . Uyewo tumira zita remutyairi uye meseji kuburikidza neiyo email yakanyoreswa muakaundi yako. ber.

Via social network 4k3l3r

A ber ine mapeji ekutsigira epamutemo pane ese angangoita masocial network uye zvakakodzera kutumira meseji yakananga kana paine emergency. Svika imwe neimwe kuburikidza nezvinongedzo pazasi uye tumira chikumbiro chako izvozvi:

• Uber Facebook peji;
• Uber mbiri pa Instagram;
• Uber mbiri pa Twitter;
• Uber LinkedIn peji.

Kuburikidza nemawebhusaiti ekunyunyuta 6y212z

Channels kufanana Gunun'una pano e Consumer.GOV Vanogona zvakare kuve nzira yekuti iwe ugadzirise matambudziko ekufamba mukati ber. Panguva imwecheteyo, isu tichiri kukurudzira kutanga kubata kambani zvakananga tisati tavhura chikumbiro pamasaiti akadai. Asi kana pasina kugadziriswa kana mhinduro, zvakakodzera kushandisa Reclame Aqui kana Consumidor.GOV.

Nzira yakanaka yekuziva kana matambudziko mazhinji akafanana neako ari kuitika ndeyekutarisa peji rezvichemo rekambani. Kazhinji, pane nguva inosvika mazuva manomwe yekuti timu yebasa ikutumire mhinduro maererano nechikumbiro chaunenge uchangobva kuvhura.

Iko hakuna ombudsman yekungogamuchira zvichemo kubva ber, wobva watoda kubata kambani kuburikidza nematanho epamutemo aripo.

Uber's in-person call centre 4r1g1

Kunyangwe iri kambani inoshanda zvizere online, iyo ber Iyo ine akati wandei-mu-munhu masevhisi mapoinzi kuitira kuti mune dzimwe nyaya dzekukurumidzira, vatengi nevatyairi vanogona kutaura nemushandi mumunhu. Aya ndiwo mazita:

Alagoas 2u1j1

• Tr. Mutungamiri Gustavo Paiva, 2789 - Kamuri Gumi Nechina - Maceió
• R. Purofesa Domingos Correia, 732 - Center - Arapiraca

Acre 4w3gs

• Av. Brasil, 303, Room 3 – Ground floor – Rio Branco

Amapá 4h2y4l

• Av. Coaracy Nunes, 669 - Macapá

Amazon 71582j

• Av. Torquato Tapajós, 6464 – Manaus

Bahia 125238

• Av. Juracy Magalhães, 3340 A – Vitória da Conquista
• Av. Cinquantenário, 1061 – Itabuna
• R. Muzvinafundo Leonídio Rocha, 74 - Feira de Santana
• Praia do Mundaí, Av. Beira Mar – Praia do Mundaí – Porto Seguro
• Tr. Santos Dumont, Bambuzal Parking - Salvador

Ceará 6d6b40

• R. Coronel Diogo Gomes, 1050 - Sobral
• Meridional Conventions Centre – Fortaleza
• R. Doutor Gilberto Studart, 155 - Fortaleza

Distrito Federal z2w3i

• Morro Vermelho Kuvaka South Commerce Sector, Block 1, Block H - Ground Floor - Brasília

Espírito Santo 1aq1w

• Av. João Palácio, 300 - 1st floor - Vitória
• Kuvaka Corporate Center Torre Yepamberi - 7th floor - Santa Lúcia
• R. Romero Botelho, 236 - Floor G1 - Vila Velha

Goiás 6i2c15

• Av. Brasil Sul, 2750 – Chacara Jonas Duarte – Anápolis
• Av. Deputado Jamel Cecilio, 2929 - Mupepeti weBrooksfield - Goiânia

Maranhão 4z6b73

• Posseidon Hotera - Imperatriz
• Av. Colares Moreira, 7 – Room Two – São Luís

Mato Grosso 246ko

• Av. Fernando Correa da Costa, 1899 - Chitoro 1 - Jd. Kubva kuAmerica - Cuiabá

Mato Grosso do Sul l1u3

• Kutenga Patio Central - First Floor - Chitoro 213 - Campo Grande

Minas Gerais 9d2y

• Av. Muzvinafundo Magalhães Penido, 269 – Belo Horizonte
• R. Purofesa Moraes, 216 - Belo Horizonte
• R. Manoel Lopes Ferreira, gumi – Betim
• Ibituruna Center Shopping Avenida Jose Correa Machado, 1079 - Montes Claros
• Av. João Naves de Avila, 4135 – Uberlandia
• R. Oscar Vidal, 309 – Loja Dois – Juiz de Fora
• Av. Afonso Vaz de Melo, 640 - Barreiro
• Av. Guilherme Ferreira, 1760 - Uberaba

Paraná 41503r

• R. Dona Izabel Mudzikinuri, 2356 – São José dos Pinhais
• R. Mayor Faria Lima, 755 - Londrina
• Av. Monteiro Lobato, 1214 – Rooms 1001/1002 – Maringá
• Al. Doutor Carlos de Carvalho, 373 - 10th floor - Curitiba

Paraíba 4p1h1x

• R. Treze de Maio, 329 – Loja Seis – Campina Grande
• R. Vandick Pinto Filgueiras, 111 - João Pessoa

Pará t575y

• Tr. Barao do Triunfo, 3540 - Belém
• Hotera muLondon Santarém - Santarém
• Hotera São Bento Folha 31, block 1, lot E09 lt 09 uye 10, R. Nova - Maraba

Pernambuco 5c544d

• Agamenon Magalhães Avenue, 1057 – Caruaru

Rio Grande do Norte 643m4j

• Av. Presidente Dutra, 870 – Hotera Villa Oeste – Kamuri 103 – Mossoró
• Av. Senador Salgado Filho, 1718 - Natal

Rio Grande do Sul 4x1n2z

• Av. dos Gaúchos, 443 - Porto Alegre
• Av. Carlos Gomes, 190 - Bairro Auxiliadora - Porto Alegre

Rio de Janeiro 1n641n

• Via Sergio Braga, 901 - Volta Redonda
• R. Angra Azul Promenade Costabella Hotel & Marina – Angra dos Reis
• Partage Shopping São Gonçalo G3 – São Gonçalo
• Av. Presidente Vargas, 844 - Rio de Janeiro
• Est. do Mendanha, 450 G6 - Campo Grande
• Av. Alberto Braune, 148 - Nova Friburgo
• R. Coronel Bernardino de Melo, 2201 – Loja Dez – Nova Iguaçu
• Hotera Petrópolis - Petrópolis Grande
• R. Dagmar da Fonseca, 192 – Second floor – Madureira
• Av. Teixeira e Souza, 1056 – Green Hotel – Cabo Frio

Rondônia 1z394j

• Av. Pinheiro Machado, 1495 - Porto Velho

Roraima d4t5d

• Av. Ville Roy, 5354 G – Boa Vista

Santa Catarina 1y283u

• R. Doutor Heitor Blum, 310 – Florianópolis
• R. Dona Francisca, 364 – Room 214 – ville

São Paulo 1i5y65

• R. Julio Gonzalez, 132 - Makumi matatu pasi - Barra Funda
• R. Frei Damiao, 805 – Santo Amaro
• Av. Corifeu de Azevedo Marques, 5069 - Loja Dez - Jaguaré
• R. Dona Primitiva Vianco, 244 - Osasco
• Av. Comendador Martinelli, 342 - Lapa
• Av. Cassandoca, 125 – Loja Dezesseis – Mooca
• Av. Emílio Ribas, 1056 – Guarulhos
• R. Julio Gonzalez, 132 - Makumi matatu pasi - Campinas
• R. Euclides Miragaia, 145 – First floor – São José dos Campos
• Av. Presidente Juscelino Kubitschek de Oliveira, 480 - São José do Rio Preto
• Av. Marechal Tito, 3936 - Itaim Paulista
• R. Frei Damiao, 805 - São Bernardo do Campo
• Independencia, 3840 - Residencial Florida - Ribeirão Preto
• Av. Nações Unidas, 14-20 – Bauru
• R. Capita-o Cassiano Ricardo de Toledo, 191 - Loja Quinze - Jundiaí
• Av. Fernando Costa, 321 - Mogi das Cruzes
• Av. Doutor Afonso Vergueiro, 1700 - Loja 24/25 - Sorocaba
• R. Alexandre Gusmão, 11 - Kamuri 1222 - Santos
• Av. Doutor Cássio Pascoal Padovani, 861 – Piracicaba

Sergipe 72n44

• Av. Hermes Fontes, 1761 - Aracaju.

Nzira yekudzivirira sei matambudziko paUber 4a2k1j

Zvechokwadi, hapana munhu anoda kuva nezvinetso parwendo rupfupi kana rurefu pachikuva, saka pane mamwe maitiro akanaka anogona kuitwa asati atombopinda mumotokari. Ndivo here:

• Gara uchisimbisa zita remutyairi usati watombopinda pachigaro chemotokari;
• Tarisa chiyero uye nhamba yekutasva kwakaitwa nemutyairi akagamuchira kukwira kwako;
• Verenga zvakataurwa nevamwe vafambi uye kana ukawana chero chiri fungidziro, kanzura rwendo;
• Teerera kune modhi nendiro pabhiri uye tarisa kana iri iyo imwechete yakasvika kuzokutora.

Uber ine zvakare nzira nhatu dzekuchengetedza vafambi parwendo rwuri kuitika:

• U-RUBATSIRO: inobvumira kufona kwakananga kumapurisa;
• U-ACCOMPANY: mashandiro ekugovana nzira nemumwe munhu;
• U-AUDIO: yekurekodha odhiyo inogona kutumirwa kukambani yemujaho pachayo.

Zvinetso zvinopedzwa chaizvoizvo here? 1r164c

Iyo app uye webhusaiti ber Vane zvakawanda zvekushandisa kuitira kuti zvinhu zvose zvigadziriswe uye, kunyange zvingatora nguva, iwe uchagamuchira rubatsiro rwaunoda kuti ufambe zvakare wakachengeteka zvakakwana uye kure nezvinetso.

Chikumbiro chinoda kugadzirisa matambudziko ese ari mukati mekusvika uye nekupawo rutsigiro rwakakodzera kune vatengi nevatyairi kuitira kuti zvese zvigadziriswe nenzira yakanaka. Kubva paunovhura chikumbiro, nyaya yako ichaongororwa nepuratifomu, saka ita chokwadi chekupindura mibvunzo yese kuti zvese zvifambe mushe sezvinobvira.

Wakwanisa kubata Uber? Tiudze mashoko!

Onawo

Uber Resolve: sevhisi nyowani inobvumira vatyairi kuita mabasa kune vashandisi

Uber Resolve: sevhisi nyowani inobvumira vatyairi kuita mabasa kune vashandisi

Neruzivo: ber

Yakaongororwa na Glaucon Vital musi wa21/6/23.